This Privacy Policy explains how Ogando Rent Car handles personal information submitted through this website and related booking communications. It reflects the services currently used on the site and is intended to support transparent handling of customer information.
1. Who is responsible for your information
Ogando Rent Car operates from Calle Alejo Martínez, Plaza Colonial, Batey, Sosúa 57601, Dominican Republic. Privacy questions or requests can be sent to ogandorentcar@gmail.com or by phone/WhatsApp at +1 (809) 251-9336.
2. Information we collect
When you send a booking request, we may collect your name, email address, phone/WhatsApp number, requested vehicle, pickup and return dates and times, pickup and return locations, optional flight information, and any notes you choose to provide. If you contact us by email, phone or WhatsApp, we also receive the information you include in that communication.
The website may also generate ordinary technical records needed for hosting, security and troubleshooting. The public site may store simple browser preferences such as your selected language in browser storage.
3. How we use information
We use information to receive and manage rental requests, contact you about availability and a personalized rate, coordinate pickup or return details, provide customer support, protect the website and booking system, maintain appropriate business records, and comply with applicable legal obligations.
Submitting the website form stores the request in Ogando Rent Car's internal booking system. The site is not configured to automatically email the owner each time a public booking request is submitted.
4. Sharing and service providers
Ogando Rent Car does not sell personal information. Information may be handled by service providers that are reasonably necessary to operate the website, hosting and booking system, or when disclosure is required by applicable law.
WhatsApp, Google Maps and YouTube are separate third-party services. If you choose to open those services or allow embedded external content, they may process information under their own privacy terms.
5. Retention
Booking and communication records are kept only for as long as reasonably necessary to manage the rental relationship, maintain legitimate business records, address disputes or security issues, and meet applicable legal or accounting requirements. Records that are no longer needed should be deleted or anonymized when reasonably practicable.
6. Security
We use reasonable technical and organizational measures designed to limit unauthorized access to the private booking system. No internet service can guarantee absolute security, so customers should avoid placing highly sensitive information in the free-text notes field.
7. Your privacy choices and rights
You may contact Ogando Rent Car to ask about personal information associated with your booking request and, where applicable, request access, correction, updating or deletion. Some information may need to be retained where required by law or for legitimate business records.
The Dominican Republic has a personal-data protection framework that includes Law No. 172-13. This policy is intended to support transparent handling of personal information without limiting any rights that apply under law.
8. Third-party content and cookies
The website includes embedded content and links from services such as YouTube, Google Maps and WhatsApp. Those providers may process technical information or use cookies according to their own policies when their services are loaded or opened. See our Cookie Policy for details.
9. Changes to this policy
We may update this policy when the website, booking process or applicable requirements change. The current version will be posted on this page with its updated date.
10. Contact
Ogando Rent Car · Calle Alejo Martínez, Plaza Colonial, Batey, Sosúa 57601, Dominican Republic · ogandorentcar@gmail.com · +1 (809) 251-9336.